Tuesday, January 11, 2005

Causeway Jam

Who likes to be caught in a traffic jam? Nobody in the correct mind.

Today, over radio, there is this newstalk on the Causeway jam. It is a perpetual thing, and worst, driven by lack of counters opened to clear the cars entering our city. Reason for the slowness - security. I mean, security is of course necessary. But, is there a priority also to clear the traffic faster? What is the goal of the authority anyway?

In corporate world, there is always a goal set and measurements made to assess whether you are making the goal. If not, you find the cause and fix it.

Obviously, the goal for no. of cars in the jam is either not aggressive, ie. people complaining of being in the jam for 2 hours as a norm, or that there is no goal at all! No goal for efficient Singapore? That is strange.

The Causeway is designed to be able to handle many cars. But in reality, only a few counters are opened each day to deal with the influx. What is going on? Doesn't anybody in the authority establish what is the waiting time for these cars?

Haven't they heard of queueing theory? Open up some textbooks and you will get immediate formulae on computing no. of counters to open during certain hours based on certain sets of inputs.

The conclusion is that they simply don't bother. Or that it is done with purpose. What purpose? To discourage commuting naturally. Why? Your guess is as good as mine. Money outflow for one. Hopefully, with the public outcry this morning, someone will hear it and do something. You know, when you are caught in the jam, everyone temperature rises and each tries to outsqeeze the other until accidents, road rage, and all kinds of things happen.

I was last at the Causeway in Dec. I was following a lane of cars when this MPV started to try to sneak in. This ruthless and horrible driver really got to my nerve. It does not help that my passengers start giving advise on this and that and that and this. Finally, I let him in but almost ended up being squeezed out of the queue myself.

The frustration of the Causeway is real and I hope it will be resolved with clear objectives set and visible operational execution.

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